Everyone who ordered the card and replenished the balances will receive a refund. The card ordering and Web Wallet functionality are temporarily unavailable.


MinexPay Card is a common prepaid debit card that is managed via the respective Web-application and can be replenished only with fiat currencies. MinexPay Card can not be funded by non-fiat currencies. MinexPay Card is issued for Chain2Pay clients through an intermediary partner. Chain2Pay is not responsible for the relations with card issuer or payment system (i.e. MasterCard). Chain2Pay card issuing partners are not responsible for the functionality of the Web-application or for any operations related to non-fiat funds. In no case non-fiat funds will be sent to the users’ card accounts to fund MinexPay cards and MinexPay cards shall not be treated as a non-fiat cards. You do not need to enter into a direct contract with the card issuer in order to use MinexPay Card.


These terms of use constitute an agreement between you and Chain2pay OÜ that applies to your use of this website, any and all services, and products provided by Chain2pay OÜ (the “Terms of Use”).

By signing up on this website, using an account or making an order of MinexPay Сard you automatically agree to execute this agreement and to comply with its terms and conditions and Privacy Policy, so please read them carefully.


“Chain2pay OÜ” means a legal entity duly registered under the laws of Estonia with a registry code: 14569426 and its subsidiaries and affiliated companies which have the proprietary rights on the website, services, and products offered and provided on the mentioned website and respective web-application.

“Services” means all and any service provided by Chain2pay OÜ.

“Virtual Currency” means a value represented in the digital form, which is digitally transferable, preservable or tradable and which natural persons or legal persons accept as a payment instrument.

“Fiat Currency” means any money declared by a government to be legal tender.

“MinexPay Card” means a prepaid card that is issued for the clients of Chain2pay OÜ under the terms provided herein and may be used solely by clients of Chain2pay OÜ for various types of payments. Please note that such card couldn’t be considered as non-fiat card or the card that is funded with any non-fiat currency.

“Website” means this website that is available at

“Web-application” means web application that is used for managing and using Virtual and Fiat Currencies and MinexPay Card.

“MNX” means Virtual Currency that is used for transactions on this website.

“Personal Account” means an account of any user of the Services who has registered and performed the verification procedures specified herein.

“Payment Account” means an account that is created for every user automatically when creating a Personal Account and is used for storing users Virtual Currency and making permitted transactions in connection to the Services.

“Reserve Account” means an account that is created for every user automatically when creating a Personal Account and is used for the storage of the minimum required balance if such storage is applicable upon the terms of the specific MinexPay Card.

“KYC” means the process of verifying the identity of the client/user and assessing potential risks of illegal intentions for the business.

“AML/CFT” means Anti-Money Laundering/Combating the Financing of Terrorism.

“Effective Laws” means any laws applicable to the relationship.


All the Services provided on this Website, Web-application is provided by Chain2pay OÜ solely and/or by its subsidiaries, affiliated companies, and contractors, i.e., the verification services provider, the payment service provider and the card issuer of the MinexPay Cards. Individual contractors and affiliated companies engaged in the Service provision may be changed from time to time due to operational reasons and conditions of the market. The legal nature of the relations between Chain2pay OÜ and its contractors, including but not limited to the effective agreements and technical solutions that facilitate the Service provision are a part trade secret and may not be disclosed to you upon request.


To use the services provided by Chain2pay OÜ, you must be an individual, at least 18 years old, or the age of majority in your state of residence, but not less than 18. You must not be included in any sanctions lists, such as sanctions lists of the United Nations, European Union, UK Treasury and US Office of Foreign Assets Control or equivalent. You must pass the verification required by the Website. You must not have an account that was previously suspended or blocked by Chain2pay OÜ.

Chain2pay OÜ has the right to limit your access to the Website, Web-application and restrict the use of the Services, if you are not eligible as defined above, by including and not limiting to freezing your account, freezing your MinexPay Card, seeking a judicial remedy.

Chain2pay OÜ has the right to restrict users from specific jurisdiction to use its Website, Web-application, and Services.

Chain2pay OÜ reserves the right to require you to provide documentation, information, and photographs and/or request your real-time facial recognition through the Website, as applicable in order to comply with the Effective Laws. You acknowledge that if you fail to provide such information or to satisfy such facial recognition, Chain2pay OÜ may take such steps as it deems necessary to prevent your use of the Services and/or the Website, the Web-application.

Chain2pay OÜ has the right to limit your access to the Website, Web-application and refuse to provide Services at its discretion, without providing justification of such limitation and/or refusal.


Chain2pay OÜ provides you the easiest and fastest way to make everyday payments with the MinexPay Card by (a) providing services of exchanging a Virtual Currency for a Fiat Currency; (b) offering a convenient interface for managing and using your Virtual and Fiat Currencies.


The Virtual Currencies that Chain2pay OÜ accepts are MNX and BTC. The Fiat Currency to which you may change Virtual Currencies is - EURO. Both lists may be extended from time to time without prior notice thereof.


When first visiting the Website, Chain2pay OÜ provides you an opportunity to choose the tariff plan for the MinexPay Card that suits your needs. The Chain2pay OÜ offers options which are described on the Website.

To make an order of your MinexPay Card, you should sign up by filling in all required information on the Website. In order to use the Services, use and manage your MinexPay Card, you are required to pass the registration on the Web-application. The information you provide while registration procedure on the Website will be needed for your further authorization in your Personal Account in the Web-application.

You should read the Terms of Use carefully before making an order of your MinexPay Card, because by signing up and ordering the MinexPay Card you expressly represent and warrant that you: (a) adhere to Effective Laws of the state of your residence and/or the state from which you access this Website; (b) have accepted these Terms of Use; (с) are eligible as defined above and have the legal capacity to enter into these Terms of Use and participate in transactions with Virtual and Fiat Currency.

To make an order of your MinexPay Card, you should have the necessary amount of MNX on the balance of your Payment Account.

After you have paid for your MinexPay Card, you should proceed with verification needed for successful completion of the order.

Upon completion of all the registration and verification procedures, Chain2pay OÜ will organize the issuance of your MinexPay Card. For these purposes, Chain2pay OÜ will share the information you have provided with the card issuer of MinexPay Card and the other parties that facilitate the Service provision. By accepting these Terms of Use, you provide your consent to Chain2pay OÜ to share and give the third parties access to the information you have provided to Chain2pay OÜ and will and/or may provide in the future.

Your MinexPay Card would be delivered to the address that you fill in the address form in your Personal account on the Website. Chain2pay OÜ is responsible for all the costs associated with the delivery of your MinexPay Card. You are liable for the accuracy of the address for delivery and other information needed for shipping documents and all fees as a result of address corrections. If you have any issues with delivery of your MinexPay Card, please submit your questions and/or queries to the [email protected]. You will be informed on the timing of issuance and delivery of your MinexPay Card.


Chain2pay OÜ complies with Effective Laws and wants to be sure that you adhere to the laws. Herewith specific verification procedures are required to be completed before ordering your MinexPay Card, i.e., KYC and verification for of AML/CFT.

While passing the verification, you should provide information that is accurate and authentic. While using Services provided by Chain2pay OÜ, you guarantee that the information you provide for verification purposes is updated on time if any changes occur. If there is any reasonable doubt that any of your information is misleading, outdated or incomplete, Chain2pay OÜ will give you notice of such fact and demand to renew the provided information and/or terminate the Service provision and/or freeze your Personal Account and/or MinexPay Card. You authorize Chain2pay OÜ to make any inquiries to check the relevance and accuracy of the information provided for verification purposes.

Chain2pay OÜ maintains records of information provided for verification purposes. For more detailed information regarding policies, procedures, and terms of storage and processing of such information, please refer to the Privacy Policy.

If you refuse to complete the verification procedures, Chain2pay OÜ may refuse to provide the Services.


To use your MinexPay Card and Services, you must (a) receive your MinexPay Card and (b) activate it. To activate MinexPay Card, you should pay into your Payment Account the Virtual Currencies that are accepted as defined in these Terms of Use. Activation of certain tariff plan requires crediting a minimum required balance in the amount which is specified on the Website.

The minimum required balance may be paid only in MNX and is credited to the Reserve Account.

To complete the activation of your MinexPay Card you should follow the instructions on the introduction letter received together with your Minex Pay Card, i.e.:

(1) fill in the field at the top of the letter with the tariff plan of your MinexPay Card;

(2) take a selfie with your MinexPay Card attached to the introduction letter and send this photo to [email protected] from the email associated with your Personal Account, i.e. the email address with which your account at MinexPay is registered and that you use to sign in to the Website. Do not detach the MinexPay Card before you will have taken a selfie;

(3) the PIN code for your MinexPay Card will be sent to the email associated with your Personal Account;

Since your pay into the minimum required balance (if applicable), complete the introduction procedure and credit any amount of Virtual Currencies to your Payment Account, you should press the field with “Activate card” indicator. After completion of all instructions provided in your Personal Account, you will be notified of the activation of your MinexPay Card.

Upon activation of your MinexPay Card, your Personal Account would display all the configurations of your personal MinexPay Card.


Chain2pay OÜ makes the best effort to ensure the highest level of safety of your MinexPay Card, the Website, the Web-application, and all the transactions. However, you may help Chain2pay OÜ to mitigate the risks caused by other users’ failures to observe the following security provisions.

You are solely responsible for the safekeeping of your Personal Account, the Website, Web-application and passwords to them on your own, and you shall be responsible for all activities under your log-in email for Personal Account, the Website, and Web-application.

You hereby agree that (a) you will notify Chain2pay OÜ of any unauthorized use of your Personal Account or any other violations to the security rules; (b) you will strictly observe the security and authentication mechanism or procedures of the Website, the Web-application, and Services; (c) you will log out from the Website at the end of every visit.

Chain2pay OÜ will not be responsible for any loss or consequences caused by your failure to comply with the above security provision.


Your MinexPay Card and your Personal Account can only be used solely by you. Chain2pay OÜ reserves the right to suspend, freeze or cancel your Personal Account if it used by the other persons. Your MinexPay Card can be used as a prepaid card, more specific conditions of every tariff plan for MinexPay Card may be found on the Website.

After you have activated your MinexPay Card, you can start using the Services. You have to submit a request to replenish your MinexPay Card in your Personal Account. The amount of the replenishment shall not exceed the amount of Virtual Currency credited to your Payment Account. You must specify the amount of the replenishment in Fiat Currency. The exchange rate applied will be defined solely by Chain2pay OÜ and will be based on the exchange rates on the market. The amount of the Virtual Currency that will be withdrawn from your Payment Account will be automatically identified in your request. You will be notified when the request is accomplished, and your MinexPay Card is replenished. Since your MinexPay Card is replenished, you can use it for regular payments.

Please note, that the funds on the Reserve account are not available after being paid within a certain tariff plan. However, there is an option in Web-application to create a request for withdrawing funds from Reserve account to Payment account. When your request is approved, your funds will be withdrawn and also this will result in changing your tariff plan to Standard according to the list of tariff plans on the Website. Please note, that for upgrading your tariff plan again, you will need to order and pay for a new tariff plan of required level (including crediting a Reserve account) and submit a request to [email protected]. After your request is approved, corresponding tariff plan will be applied to your present card, new card won’t be sent.

If for any reason including, but not limited to, any errors caused in the result of your violation of any provision of these Terms of Use and/or Private Policy you have a negative balance in your MinexPay Card, you agree to immediately credit the required amount of Virtual Currency to correct the negative balance. Such amounts being due without previous notification. If you fail to credit the Virtual Currency, Chain2pay OÜ has the right to (a) cancel the transaction that may led to negative balance on your MinexPay Card; (b) initiate a chargeback procedure for any specific transaction which led to negative balance on your MinexPay Card; (c) take debt collection measures. Chain2pay OÜ reserves the right to charge you the expenses that may reasonably incur in connection with debt collection.


Chain2pay OÜ is free to set the fees and change prices for its Services depending on the situation on the market.

If you do not use your MinexPay Card during the whole calendar year, you will be charged the amount specified on the Website. This amount will be charged from your Payment Account. If there are not enough funds, your MinexPay Card will be suspended. This amount will not be charged from your Reserve Account. You have to pay a fee specified on the Website to resume your MinexPay Card.

Fees for transactions, ATM withdrawal, and the other fees that are applied to you for using the Services are available on the Website. If you cannot find the information you need regarding Chain2pay OÜ specific fees and price policy, please contact the support.


Chain2pay OÜ can organize referral and discount programs and terminate them at its disposal from time to time. The terms of such programs are published on the Website, the Web-application and are effective from the date of publishing if otherwise is not specified in the terms of referral and discount programs.


If you have any complaints about the Services or the Website, the Web-application and/or experience any difficulties in using the Services, please contact the support team that is available at [email protected].


Your Personal Account and the Website, the Web-application and all Intellectual Property Rights contained therein, including but not limited to any content, are the property of or licensed by Chain2pay OÜ. You may not copy, imitate, or use any Intellectual Property found on the Website, the Web-application without our prior written consent. Nothing in these Terms of Use grants you or any other person or entity any license.


Chain2pay OÜ will publish the information about changes and announcements on one of the following media channels: Website, the Web-application, and its social media networks. Chain2pay OÜ may send notices to you by all available means, including but not limited to sending notifications to your Personal Account and email. Hereby you expressly agree to receive any of such notices and to be bound by them, if so is required by the Terms of Use.


Chain2pay OÜ is not responsible for any violation made by you due to the failure to compound and pay taxes and duties.


Chain2pay OÜ may amend Terms of Use at any time by posting a revised version on this website. It will gain effective at the time it will be published. If you continue to use the Services will be regarded as acceptance of the amended Terms of Use.


Chain2pay OÜ may terminate these Terms of Use for any reason in Chain2pay OÜ sole discretion upon giving you 30 days’ notice.

If you want to terminate your Private Account and stop using your MinexPay Card, you must submit the request 30 days prior to termination to the support team that is available at [email protected].


Any dispute arising out of or in connection with these Terms of Use or Services provided, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London, England. The language to be used in the arbitral proceedings shall be English. The governing law of the contract shall be the substantive law of England and Wales.



By accepting these Terms of Use you agree to protect, defend, indemnify and hold harmless Chain2pay OÜ and its officers, directors, employees, agents and third party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Chain2pay OÜ directly or indirectly arising from (a) the your use of and access to the Website, the Web-application or the Services; (b) your violation of any provision of the Terms of Use or the policies or agreements which are incorporated herein; and/or (c) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of the Terms of Use or your use of this Website, the Web-application or the Services.


In no event shall Chain2pay OÜ, its officers, directors, employees, agents, and all third party service providers be liable to you or any other person or entity for any direct, indirect, incidental, special, punitive or consequential damages whatsoever, including any that may result from (a) accuracy, completeness or content of the Website, the Web-application, the Services provided, (b) personal injury or property damage of any nature whatsoever, (c) third-party conduct of any nature, (d) any unauthorized access to or use of the Servers and/or any and all content, personal information, financial information or other information and data, (e) any interruption of the Services to or from Website, the Web-application; (f) any viruses, bugs or the equivalent, which may be transmitted to or from the Website, the Web-application (g) any other user content or (h) any loss or damage of any kind incurred as a result of the other user's use of the Website, the Web-application or the Services.


The Services are provided on an “as is,” “as available” basis and without any representation or warranty, whether express, implied or statutory. Chain2pay OÜ, and the officers, directors, agents, joint ventures, employees and suppliers of Chain2pay OÜ, make no representation or warranty of any kind whatsoever for the Services or the content, materials, information, and functions made accessible by the Chain2pay OÜ Services used on or accessed through the Services, or for any breach of security associated with the transmission of sensitive information through the Services. Chain2pay OÜ does not warrant that the Services will be uninterrupted or error-free.